NMC: COVID-19 - Impacts to Merchant Mariner Credential (MMC) Application Processing Times - September 23, 2020

Regulatory Announcements

Date Posted:September 23, 2020
The National Maritime Center (NMC) continues to experience increased MMC application net processing times due to the transition to telework and staggered staffing at its facility.

Below are important things mariners can do to streamline application processing:
  • Electronic submission: Submit MMC applications electronically in a PDF format. Information on submitting electronic applications is available on the NMC website.
  • User Fees: Use Pay.gov to pay all fees. Include a scanned copy of the payment receipt with application submissions.
  • Documentation: Ensure all necessary documentation (course completion certificates, drug tests, sea service forms, etc.) is included. Approximately 50 percent of applications are missing documents and trigger an "Additional Information" letter causing processing delays.
  • Don't Wait: Despite the extensions provided via MSIB 08-20 Change 3, applicants should submit applications once the requirements have been met. Applicants may apply up to 8 months prior to the MMC expiration.

Applications are processed on a "first in, first out" basis. The NMC will consider expediting cases when an employer verifies it is critical to operations or an applicant's employment. To request expedited service, contact the Customer Service Center at 1-888-IASKNMC (427-5662).
    View this regulation in PDF format.

J. Connor Consulting, Inc. Teaming with Industry