The National Maritime Center (NMC) has issued this update detailing its plans once the re-opening of Regional Exam Center and Monitoring Units REC/MUs are announced. During the initial phase, services will be limited to mariner examinations only.
Mariner Examinations
Once the re-opening date is announced, examinations will be by appointment only, and scheduled directly with that office or by contacting the NMC Customer Call Center. Priority will be given to mariners who had appointments canceled by the temporary closures.
Safety Precautions for REC/MU Re-opening
Mariners will need to confirm health status prior to arrival at an REC/MU. Any mariner with COVID symptom(s) will not be allowed to enter and will need to reschedule. Upon arrival, mariners will be given a temperature check and a health screening questionnaire. Mariners will need to wear a face-covering for examination periods.
REC/MU Application Submittal Procedures
The hand delivery of applications remains suspended. Submission guidance is provided on the NMC website.
COVID-19 conditions vary greatly across all 20 REC/MU locations. Mariners are asked to monitor the NMC website for the latest information and other operational updates. The NMC Customer Service Center remains open from 8:00 a.m. to 5:30 p.m. EST, Monday - Friday.
Call center contact information:
Phone: 888-IASKNMC (427-5662)
Email: IASKNMC@uscg.mil |